In-app purchase didn't work!

[almightykam]

I purchased the increase max lives to 10 last night.
I already got the bill, but it never worked.
I have tried to restore my purchase several times, but nothing happened.
I have talked to the itunes chat support, and they told me to contact you; the app developer for this matter.
But in case you won't be able to help me, I'd have to talk to them again for refund.
Please help me asap. Thank you!

My order id: MHM6KGW6QK

[Blur]

Bought 750 gems for 50$ and never got them tried restoring the purchase but it just says please wait contacting App Store, my in game user name is freakin blur.